At Sanremo, we are committed to helping our customers succeed. We are determined to support you from our first meeting, through to identifying the best machine for you, installation and providing efficient assistance afterwards through our network of distributors and technicians in Australia.
To meet your machine servicing needs, we have a team of experienced technicians together with a number of partnered leading service companies and regional contractors including Absolute Espresso Services, Boiling Point, Single Shot Espresso Repairs, Espresso Breakdown. Complete Café Services, Espresso Projects and Flexible Technologies.   

Our support includes:

  • 24 hour/7 days service
  • Technical and enquiry support service
  • Full on-site service by our experienced technicians
  • On-site installation
  • Stocked spare parts for all models with prompt delivery
  • Bespoke calibration for optimal coffee production
  • Machine training 
  • Preventative maintenance programs 

Preventative Maintenance Programs

We can offer our customers, preventative maintenance service plans over one to three years which include six-monthly on-site machine servicing, consumable parts replacement and filter change. Our preventative maintenance programs maintain your machine at optimal performance and reduces risk of inconvenient breakdowns.

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